Senior Analyst - University of Washington - Seattle, WA

Tuesday, October 22, 2019 9:43 AM | Anonymous member (Administrator)

Senior Application Analyst for Compensation

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. 

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for five consecutive years.  

The Integrated Service Center (ISC) supports the University’s faculty, staff and student workers by serving as a first point of contact for designated HR and Payroll inquiries and by processing a limited scope of centralized Human Capital Management (HCM) transactions (i.e., within the HR, Benefits and Payroll domains).  The hallmarks of the ISC will be in delivering services that are timely, accurate and highly attuned to the fast-paced university environment. 

The ISC has an outstanding full time opportunity for a Senior Application Analyst for Compensation. 

Reporting to the ISC Application Manager for HCM, the ISC Senior Application Analyst for Compensation will support Tier 3 Application Management functions for the Compensation module of Workday HCM, a cloud-based human resource management software system. More specific responsibilities will include coordinating with other ISC team members to analyze/troubleshoot complex system issues, supporting the configuration and implementation of changes to the Workday application, participating in testing/ validation of functionality changes, supporting the development of Workday domain area training material, and acting in a functional ownership capacity for designated benefits reports and integrations. In performing these duties, the incumbent will analyze business problems and processes to identify functional and non-functional solutions supporting the compensation needs of the University. 

As a contributor to the HCM Application Support team, the ISC Senior Application Analyst for Compensation will serve as a subject matter expert within the Workday Compensation domain to ensure design, development, configuration, testing and launch of Compensation-specific features are complete and functional, both independently and in coordination with all other dependent Workday features. Further, this position is responsible for ensuring all dependent integrations, reports and other business needs are consistently maintained and accounted for as continual changes are made to the Workday system. This role will require extensive insight into Benefits business process and technical considerations, and encompass cognizance of relevant compliance/regulatory standards and associated audit/control reporting.     

RESPONSIBILITIES: 

Workday Compensation Module Configuration

·  Leverage knowledge across the spectrum of compensation business process and technical inter- dependencies, utilizing understanding of foundational design concepts, data conventions and workflow dependencies 

·  Conduct systems analysis, identify enhancement opportunities and implement complex Workday Compensation configuration changes 

·  Act as a primary configuration and administration expert for Compensation functionality 

·  Evaluate and assimilate evolving Workday Compensation functionality, remaining cognizant of complex system inter-dependencies and associated business process implications 

·  Analyze business problems and processes to identify functional and non-functional solutions supporting the compensation needs of the University 

·  Complete identification and implementation of complex Workday Compensation configuration changes 

·  Complete periodic Workday update processes, including testing activities 

·  Collaborate with Integrations and Reporting teams to ensure functionality of designated compensation features continue as planned, and any new integrations/reports are completed 

·  Adhere to protocols and standards for facilitating compensation configurations and software changes in an accurate, efficient and compliant manner 

·  Evaluate processes, identify improvement opportunities and implement required updates/enhancements in the context of a continuous improvement framework 

Advanced Operational Support

·  Coordinate closely with Tier 1 and Tier 2 ISC resources across the HCM, Benefits and Payroll spectrum 

·  Functioning as an advanced systems expert, support resolution of complex user/stakeholder inquiries as needed 

·  Troubleshoot advanced compensation system issues, identify resolutions and communicate results 

·  Support compensation transactions as required, including higher volume windows and major processing activities 

Knowledge Management, Training & Communication

·  Maintain productive relationships with designated stakeholders to understand compensation domain policies, procedures and established standards 

·  Support ISC knowledge management processes, including identification and verification of additions/changes to the working repository of knowledge content 

·  Support ISC training activities, including development and verification of relevant content 

·  Support ISC communication of benefits schedules, enhancements/updates and known issues     

REQUIREMENTS: 

Bachelor's degree and minimum four years experience plus the following: 

·  Experience working in the compensation domain. 

·  Experience working with enterprise systems configuration and maintenance, including 1+ years working specifically with the compensation module of the Workday (or similar HRIS) application. 

·  Requires in-depth knowledge of compensation business processes. 

·  Requires extensive experience analyzing complex HR/Payroll processes and configuring associated enabling functionality 

·  Ability to communicate clearly, in writing and in verbal presentations, to both technical and non-technical audiences 

·  Ability to create and assimilate business process documentation 

·  Extensive experience interacting with customers, including resolution of complex inquiries and efficient performance during high-volume timeframes 

·  Experience supporting system testing and/or data validation activities     

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. 

DESIRED:

·  Master’s degree in Human Resources, Business Administration, Information Science, Computer Science, or related field 

·  Experience playing an individual contributor role within a shared services environment 

·  Working experience executing relevant business processes at the University of Washington or in a comparable higher education environment 

·  Experience in the use of customer support infrastructure tools, including a case management system, knowledge base and associated reporting tools

AA/EOE. 

To request disability accommodation in the application process, call 206-543-6450 (v), 206-543-6452 (tty), 206-685-7264 (fax), or email dso@u.washington.edu.

For more information, and/or to apply, please visit:  

https://bit.ly/2MTM7C4


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