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  • Sunday, June 05, 2022 2:44 PM | Anonymous member (Administrator)

    Position Summary:  

    The Sr. Benefits Specialist will provide accurate benefit plan explanation, answer benefit enrollment questions, and have excellent communication skills to provide customer service to employees with benefit questions. The incumbent will work with employees, carriers, and vendors. This position will handle sensitive benefit issues that may require a deep level of research to resolve the issue.

    Essential Duties & Responsibilities:  

    • Handle the day-to-day operations of benefits (medical, dental, vision, life insurance, COBRA, 401k)
      • Educate employees on company benefits and resources available to be an informed consumer
      • Resolve employee benefit issues by working with the broker and/or vendors
      • Review and update employee benefit records in the HRIS system
      • Process Evidence of Insurability decisions 
    • Main contact person for benefits and monitoring the Benefits mailbox
    • Reconciling the monthly benefit invoices and processing payments 
    • Conduct Benefits Orientations for new hires
    • Work with HRIS consultants to maintain benefit rate tables in system, test system for open enrollment, and create/maintain benefit reporting
    • Assist with Open Enrollment and other benefit projects
    • Liaison for Wellness and EAP services to employees
    • Primary contact for leave administration
    • Provide and create miscellaneous HR reporting as requested
    • HR team member that will work on other projects assigned within human resources

    Education, Experience, Skills, and Knowledge Required:

    • High school graduate; Associate’s Degree preferred
    • 1 - 2 years direct benefits experience with handling day-to-day administration
    • Knowledgeable around compliance, procedures, and employee benefits services
    • Engaged, intuitive communication skills with strong service orientation
    • Excellent attention to detail
    • Ability to maintain confidentiality of all appropriate communications and documentation
    • Intermediate level knowledge of Microsoft Word, Excel and PowerPoint
    • Behavioral Competencies Required:  

    • Ability to effectively discern information and formulate appropriate action 
    • Ability to think critically and provide appropriate solutions
    • Physical Demands Required:  

    • Ability to sit at a computer monitor for extended periods of time
    • Ability to perform repetitive finger, hand, and arm movements
    • Ability to lift up to 15lbs.
    • Ability to reach, squat, bend, and manually manipulate standard office equipment

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

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