Retirement Program Manager - PSE - Seattle, WA

Tuesday, March 26, 2024 5:11 PM | Anonymous member (Administrator)

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE's Benefit team is looking for qualified candidates to fill an open Retirement Program Manager position!

Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Retirement Program Manager #4648

Puget Sound Energy is Washington State’s largest and most established energy company serving over 1.2 million customers.  PSE believes in supporting our over 3,000 employee base to prepare for a financially secure future.  

The Retirement Program Manager is entrusted to oversee the company’s retirement programs including the Retirement Plan (pension), Investment Plan (401k), Financial Wellness, nonqualified Deferred Compensation Plans (409A), Supplemental Executive Retirement Plan (SERP) and executive benefits.  In addition to owning these programs, this role will need to be able to successfully communicate programs to employees and retirees, administer plan record-keeping and payments through vendors, and plan compliance.  To be successful, the Retirement Program Manager will need to develop and maintain relationships with vendors, plan administrators, plan actuaries, plan auditors, external benefit attorneys, investment advisors and the PSE Retiree Association.  

The ideal candidate will have a learning mindset and will continuously maintain current knowledge of plan regulations and trends in the industry.

Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.


  • Maintains the design of retirement programs, including executive retirement programs and retiree health reimbursement account, to provide employee asset creation opportunities while meeting company objectives for plan expense. Recommends program design changes to adapt to changes in regulatory environment and/or industry trends.
  • Coordinates development of communication tools so that PSE’s retirement and executive benefit programs are well understood by employees. Delivers presentations to groups of employees as required and meets one on one with employees as needed.
  • Ensures that Retirement Plan, Investment Plan, Retiree Health Reimbursement Account (RHRA) and executive benefit programs comply with regulations, tax payment deadlines and reporting requirements.
  • Manages relationship with vendors, benefit consultants, third party administrators, legal, audit and actuarial consultants and union representatives.
  • First point of contact with internal and external auditors, including SOX and key controls.
  • First point of contact with vendors when further guidance or decision making is needed.
  • Monitors performance of vendors to ensure customer service is provided to PSE employees in accordance with contract and service level agreements. Ensures vendor properly administers recordkeeping, claims administration and compliance with benefits regulations.
  • Reviews and updates vendor communications to employees to ensure compliance with PSE program rules and regulatory obligations.
  • Reviews and approves payment of invoices for services received by consultants and vendors.
  • Reviews and monitors work orders, contracts, and service agreements to ensure contract terms and services are met.
  • Serves as liaison among benefit providers and vendors providing services to PSE when conflicts arise. Problem resolution with contractual obligations, claims resolution and performance expectations.
  • Serves as liaison to Retiree Association President.
  • Coordinates cross-departmentally in administering PSE’s retiree health reimbursement account (RHRA) through vendors.
  • Leads process improvement projects in the retirement and executive benefit programs area   and other human resources areas.
  • Participates on human resources team(s), working with other program managers and HR Advisors. Provides coaching, direction, and leadership support to team members to achieve employee, business, and customer results.
  • Attends Qualified Plans Committee meetings and acts as Secretary, schedules meetings, prepares agenda, meeting planner, action items and draft minutes.
  • Coordinates with PSE Retiree Association and attend Retiree Association events as needed.
  • Develops and maintains knowledge of PSE HR Success Factors and SAP systems, including researching employee information and GL program expense, and running standardized reports.
  • Performs other duties as assigned.

  • Bachelor’s degree in business or related field; or equivalent combination of education and work experience.
  • 8 years of experience demonstrating thorough knowledge of qualified and non-qualified retirement plans-- design, administration, compliance, funding, and reporting.
  • Ability to balance and prioritize multiple responsibilities to meet plans & goals.
  • Excellent skills and experience communicating to all levels including executives.
  • Demonstrated ability to present complex information to all levels including executives in a professional manner.
  • Proven experience implementing and managing vendor relationships.
  • Demonstrated ability to drive process improvement and best practices.
  • Strong knowledge of and experience using HR information systems.


  •  CEBS certification.
  •  Knowledge of SAP and Success Factors

At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package.

The pay range for this position is $88,000 - $146,500, and this position is eligible for an annual goals based incentive bonuses. 

PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.  There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an employee assistance program (EAP).  For long term savings, PSE offers a 401(k)-investment option and a cash balance retirement plan.  Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us ( 

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable, and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award-winning energy efficiency programs and our leadership in renewable energy. 

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.


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